Plumas Bank is a locally managed, full-service award-winning community bank founded in 1980. Susanville is a small community with a population of 15,000. The town is home to the county seat of Lassen County and is located on the Susan River. Nicknamed "The Hub of Northeastern California," Susanville hosts industries of agriculture, ranching, correctional facilities, retail and various small businesses. Plumas Bank opened its Susanville branch office in 1988. Plumas Bank Susanville California is located on Riverside Drive, across Main Street from the Sierra Center shopping center.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.