A cashless bank with no tellers. Brilliant! Driving to another branch that can hopefully help.
AZ
Ander Zhu
Aug 18, 2025
5.0
I had an excellent experience at this PNC branch today. I came in because my debit card wasn’t working for purchases on Amazon, and Obalit, the clerk who helped me, went above and beyond. Not only did he patiently help me get in touch with Amazon customer service, but he also kindly found me an Apple charging cable so I could charge my phone while sorting everything out. His kindness and professionalism really stood out, and I left feeling well taken care of. Truly outstanding service!
DS
Deborah Sharpe
Jul 29, 2025
1.0
UNNECESSARILY SLOW, PROLONGED TRANSACTION-DISPUTE CALL - (28 MINUTES) on the phone to dispute only five recurring, identical transactions it was not like they needed different information for each one. That is more than FIVE minutes per transaction, In 2025!! Should have taken no more than 6 minutes to dispute ALL of them. They even added stupid questions in there like "was it prepaid service"? I had told them it was a subscription, you pay for the service whether you use it or not. That question doesn't even make sense and it's not relevant. I canceled the service on April 10th and they charged me every month until July. Their customer service is SO bad I went through the hassle of taking all my money out and opening a bank account account elsewhere. RUN from this bank.
CR
Charde Romero
Jul 9, 2025
2.0
Worst banking experience I have had in 30+ years. Their online banking app is trash and doesn't update for days at a time, making you believe that you have money in your account when it may be low or even negative. Highest overdraft fees I have experienced. Forget purchasing anything over the weekend, they were not processed until TUESDAY, FIVE days after. They also, refused to remove ODP fees that other banks are happy to oblige (such as automatic withdrawals a customer may not have expected. When requesting a removal, we were told that we had already used one in September of 2024 (nearly a year ago). They are also currently under a class action lawsuit for "profiting at the client's expense. DO NOT BANK WITH THEM.
Follow-up: it is in your best interest to write a nasty review-- someone will reach out, screenshot it and contact them through their social media (I used Facebook Messenger via their page); somebody did actually call us and resolved the issue; though personally that was a lot of steps and a lot of hoops to go through. And it ONLY happened after I posted this review.
LH
Louis Huang
Jun 13, 2023
1.0
Don’t go! They will open wrong account for you! They have no knowledge of what products they have. Worst bank experience ever
What are the PNC Bank Sunnyvale branch's regular operating hours?
The PNC Bank Sunnyvale branch is open Monday to Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
What products does PNC Bank offer at the Sunnyvale location?
PNC Bank offers Checking, Savings, Online Banking, Bill Pay, Credit Cards, Auto Loans, Home Equity, Mortgage, and Investments at this branch.
What services does PNC Bank provide at the Sunnyvale branch?
Services include Instant Debit Card Availability, WiFi, Safe Deposit Boxes by appointment, Night Deposits, Medallion Services, Video Banking Machine, ATM, Cashier’s Checks, Wire Transfers, Cash Non-Customer Checks, and Loans Specialist support.
Does PNC Bank Sunnyvale require appointments for banking services?
No, appointments are not required; however, you can schedule appointments online if you prefer.
Is the PNC Bank branch at 205 S Mathilda Ave wheelchair accessible?
Yes, the branch has wheelchair accessible entrance and parking, and also offers drive-through services.
How can I schedule an appointment with PNC Bank Sunnyvale?
You can schedule an appointment online through PNC's appointment-setting page or via the 'Schedule' app linked in their profile.
What nearby places can I visit around PNC Bank Sunnyvale?
Nearby places include Sunnyvale Town Center, Chevy's Fresh Mex Restaurants, and Mathilda Dental Care, offering options for shopping, dining, and healthcare before or after your banking visit.
Are there dining options close to PNC Bank in Sunnyvale?
Yes, dining options near PNC Bank include Chevy's Fresh Mex Restaurants, Kabul Afghan Cuisine, Bamboo Garden Restaurant, PhoEver, Keke's Breakfast Cafe, and Denny's.
What fitness and wellness centers are near PNC Bank in Sunnyvale?
Nearby fitness and wellness centers include YogaSix Sunnyvale, Swyft Fitness, and CYCLEBAR, offering yoga, gym, and cycling classes.
Which corporate offices and tech companies are located near PNC Bank Sunnyvale?
Nearby corporate offices include Uber Sunnyvale, Broadcom, Red Hat, and Tact.ai Technologies, reflecting the strong presence of technology and software companies in the area.