Innovation Federal Credit Union is the third largest credit union in Saskatchewan and the 21st largest in Canada, with over $5.8 billion in assets, 500 employees, & more than 80,000 members across 30 advice centres, including Edmonton, Regina, and Saskatoon.
As a member-owned cooperative, we prioritize your financial well-being through free banking, quarterly returns, and reinvesting at least 2% of pre-tax profits into communities—over $11.6 million since 2007.
Named to Forbes’ World’s Best Banks 2026, we ranked #5 in Satisfaction, #6 in Advice, #7 in Trust and #8 in Digital Services. These results reflect strong member trust, satisfaction, commitment to delivering reliable advice, and modern digital experiences that support members.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.