Flagstar Private Bank

Reviews

• TA

  Tim Allen

  Mar 3, 2025
  1.0
  This appears as a branch of Flagstar Bank when you search, but I think it may be only for mortgages. Flagstar Bank customer service is unable to say, but since they can't provide a phone number for the office or a description of what it does, it was a waste of time for my purposes.
• JM

  jerome matthews

  Jul 24, 2024
  1.0
  An abysmally mismanaged institution. We have three rental properties with Flagstar loans. Our insurance carrier has submitted and resubmitted evidence of insurance but Flagstar continues to send us letters that our insurance has expired. I've tried numerous times to call them about the error but can't get past the phone tree. We are in the process of transferring these loans to a more reputable (or at least minimally competent) bank.
• VB

  vibek banjade

  Jun 12, 2024
  1.0
  I'm a Realtor and Investor with multiple properties and have never seen a worse mortgage carrier who just transfers your calls from 1 department to another and if you call the bank, guess what, they transfer you again to the automated system. Lenders and customers, please avoid using them at all costs
• KK

  Ken

  Feb 23, 2024
  1.0
  This is the most dysfunctional bank. Nothing works. If you call them, you will be sent back and forth between ten different departments and your call will be dropped repeatedly. You will spend absurd amounts of time trying to accomplish simple tasks such as getting your money.