Five Star Bank is an award-winning publicly traded (Nasdaq: FSBC) community business bank. We are ranked among S&P Global Market Intelligence's 2024 Top 3 Best-Performing Community Banks in the nation (with assets between $3 billion and $10 billion), among Piper Sandler’s 2025 Sm-All Stars, and a recipient of Raymond James’ Community Bankers Cup. High-tech and high-touch, Five Star provides clients with boutique business banking services inspired by partnership and defined by shared vision and goals. At Five Star, customers have direct access to their banker at all times. The bank is a customer advocate, community champion, and driver of economic development.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.