My experience was very good
Thank you Mrs Stephanie I believe she's the manager.
She was very nice, great customer service.
My situation got fixed with great atención.
Thank you again.
I give 5 🌟 stars 🌟
JC
Jose Ceniceros
Jul 23, 2025
5.0
Well to be honest this customer service is getting better and better.
Today Wednesday Jul 23, 2025 i stop by the bank around 3pm to get help with a check, and happen again!, the manager Stephenie and Kimberly give me the right time and the great customer support.
Thank you very much!!!
Please keep the service like that!
JM
John Moore
Jun 3, 2022
1.0
Had a check from a large national company with their PNC account printed directly on the check. The check plainly had PNC Bank listed as the holder of the account. The check clearly was distributed by PNC Bank. On the back of the check are listed 4 security measures the check has in place to insure safe cashing. However, PNC refused to cash the check unless I had a personal account with them that had enough monies to cover the check! REALLY! I went to Wells Fargo afterwards and had no problem cashing the check. They allowed 25% to be taken immediately with the balance being available in 24 hours. I can understand another bank taking these measures, but the bank that created the check and who holds the account could not. Shouldn't PNC have been able to immediately verify this check and the account. How inconvenient and absolutely ridiculous not to. If they cannot honor checks written by large business customer accounts, why would anyone trust them with their own monies. NOT ME!
JR
Jason R
Aug 23, 2021
1.0
Their merchant services department is horrible, I sent my equipment back with proof and they are still charging me every month. Do your homework before committing to payment processing through BBVA
What are the operating hours for PNC Bank at 5395 Canyon Crest Dr, Riverside?
PNC Bank is open Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends.
Does this PNC Bank location offer drive-through service?
Yes, the bank provides drive-through service Monday to Friday from 9:00 AM to 5:00 PM.
What banking products does PNC Bank offer at this location?
They offer checking, savings, online banking, bill pay, credit cards, auto loans, home equity, mortgage, and investment services.
Can I schedule an appointment with PNC Bank online?
Yes, you can schedule an appointment online via their scheduling link provided on their website and apps.
Is this PNC Bank branch wheelchair accessible?
Yes, it has wheelchair accessible parking and entrances.
What services are available onsite at the PNC Bank branch?
Available services include ATM access, cashier's checks, wire transfers, loans specialist consultations, and check cashing for non-customers.
What other banks are located near PNC Bank at 5395 Canyon Crest Dr?
Nearby banks include Chase, Bank of America Financial Center, and another PNC branch.
Are there dining options near PNC Bank where I can grab a meal?
Yes, nearby dining includes KFC for fast food, Subs & Spuds for sandwiches, Smoke and Fire Social Eatery for barbecue, and Nekter Juice Bar for smoothies and vegetarian options.
What local services can be found close to PNC Bank in Riverside?
Nearby services include hair salons like Nina Faith Hair and D Salon, the European Skin Care & Holistic Center spa, and community services like DonkeyLand animal rescue.
How can I get in touch with PNC Bank at this location?
You can call their main phone number at +1 951-787-0880 or visit their website for more information.