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Monterra Credit Union

About

Credit UnionATM
Unlike banks, credit unions are owned by their members. At SMCU, everything we do is designed with member-owners in mind--from quality services to cost-efficient products to personalized attention. We return value to everyone who participates in our member-owned financial cooperative, passing our profits on to you in the form of lower loan rates, higher dividends on savings, the lowest possible fees, and many free and practical services. We also place particular emphasis on safeguarding your privacy at all times, and never sell our members' information. Because our member-owners are our most valuable assets, we embrace principles that reflect our commitment to you: "Not for profit, not for charity, but for service" "People helping people

Location

Monterra Credit Union
3117 Middlefield Rd, Redwood City, CA
94063, United States

Hours

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.