1st Nor Cal is a cooperative financial institution, working hard to help our members achieve their financial goals since 1949. We offer full service suite of financial products and services, backed by our commitment to the credit union philosophy, “people helping people”. 1st Nor Cal Credit Union is a not-for-profit financial cooperative. Credit unions do not issue stock or pay dividends to outside stockholders, like most other financial institutions. Instead, earnings are returned to our members in the form of lower loan rates, higher interest on deposits, and lower fees. We exist to serve our members, not to make a profit.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.