Our Mission at First Capital Financial is to help our clients know their money and to use this knowledge to achieve financial security and the freedom that comes from that. Our Vision is to create a better client experience that brings peace of mind. Our Values are accountability, education, integrity and a genuine concern for our client’s and their family’s well being. All of these combine together in our proprietary program called NEXT. NEXT is a holistic approach to wealth and risk management built on a financial plan that aligns our client’s financial decisions with their life goals.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.