PNC Bank

3.3
20 reviews
PNC Bank Logo. Brilliantly Boring Since 1865

About

BankATM
We’ll keep your money boring so your life doesn’t have to be. PNC Bank. Brilliantly Boring since 1865

Details

  • Requires appointmentNot available
  • Drive-throughNot available
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

PNC Bank
1887 1st St, Livermore, CA
94550, United States

Hours

Reviews

3.3
20 reviews
5 stars
10
4 stars
1
3 stars
1
2 stars
0
1 star
8
  • JK
    Jess Konami
    Sep 6, 2025
    1.0
    PNC seems to have lowered its standards when it comes to customer service. When we visit, we feel like certain staff is undertrained, communication is confusing due to thick accents and lack of knowledge, and getting a straight answer is nearly impossible. Instead of being helped quickly and clearly, we left frustrated and wasting time. It feels like PNC is cutting corners and filling positions without focusing on whether employees can deliver the level of service customers expect. For a major bank, that’s unacceptable. We expect better professionalism, clearer communication, and higher standards from an institution that handles people’s money.
  • TG
    Tejaswi Garigipati
    Jun 24, 2025
    1.0
    Poor customer service from this branch employees. We just started our engagement with PNC at this branch and we are already regretting it. First couple of visits were welcoming but then the branch employees stopped caring about us, not even answering the phone after several attempts to reach them. They say they will give us a call back but then they forget about it. Bankers I worked with are Winter and Kavitha. Also, they did not provide the correct information about the check deposit timelines and holds, and we believe they are not very knowledgeable in these matters. Seems like a skill gap. Hope someone from PNC administration takes steps to make it a better place to bank. Think twice before approaching this branch.
  • JS
    Josh Smith
    May 6, 2025
    5.0
    Impressively efficient and professional. I gave this branch a try after repeated issues and hours at another branch. Michael and Winter fixed it in minutes. Kudos!
  • JR
    Jason Robinson
    Dec 10, 2022
    5.0
    I had a appointment to refinance my auto loan. The branch manager was super awesome and the staff was very polite and helpful. I had doubts about pnc when they took over bbva but now I am confident staying with pnc was the smart choice. Thanks PNC in Livermore!

Frequently Asked Questions About PNC Bank

What are the main banking products offered by PNC Bank in Livermore?

PNC Bank offers products including Checking, Savings, Online Banking, Bill Pay, Credit Cards, Auto Loans, Home Equity, Mortgage, and Investments.

What are the operating hours for PNC Bank in Livermore?

The bank is open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.