Recognized as one of the nation's leading independent community banks, this 150+ year old bank is known for its tradition of strength, safety, personalized service and the latest in banking technologies. As California's oldest bank still operating under its original charter, Bank of Stockton offers a refreshing experience, delivering a suite of personal and business products as robust as the big banks, yet focusing on customer relationships. With 20 branches, in 16 cities, spread throughout 9 counties in Northern California, Bank of Stockton is characterized by its strong brand of personalized service, lending expertise with long-tenured lenders and reinvesting back into the community through non-profit support and employee volunteerism.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.