PNC Bank

Reviews

• KK

  Karl Kubik

  Mar 24, 2026
  1.0
  My 85 year old mother has a hard time getting around. She wanted to buy my sister a house warming gift. She gave me her debit card and pin number and asked me to take out money for her. I went to the ATM and it didn't work. I went inside and waited approximately 10 minutes to get to the cashier. They had a card reader inside that I inserted the card and entered the pin. She told me it was correct, but instead of giving me the money like what would have happened had their ATM been working, she asked me for two forms of ID and had me fill out a withdrawal slip. When she saw that I was not on her account she refused to give me the money. I had to drive home and drag my handicapped mother in to the bank. The teller that had NOT helped me earlier was no where to be found but the other teller was still working on a vendor account that she was working on when I arrived the first time! She was the only teller. There were four people ahead of me in line and two were there only because the ATM was broken. My mother had to stand for at least 20 minutes waiting to be helped. My Mom worked for PNC for 23 years and retired 20 years ago. She was thoroughly disgusted, as was I. I just wanted to vent. The world really has gone to shit.
• ES

  Eric Standon

  Oct 24, 2025
  1.0
  ATM never working, mistake banking here. Get your ATM in order, a lot of people do not want to go inside and talk to someone or maybe lost they ID and rather not deal with the BS
• GD

  Giggledoodle doodle

  Aug 31, 2018
  5.0
  Everyone here is helpful always quick to help you with what you need customer service cant be beat.
• IB

  Isac Borjas

  Aug 31, 2017
  3.0
  I love the banking, however Desert Hot Springs branch is trash. They never answer their phone literally been calling all day. Palm Springs branch is great and others, but this one is just horrible.