PNC Bank

Reviews

• EC

  Erock From B rock city

  Feb 3, 2021
  1.0
  DO NOT BANK HERE!!! I made the mistake of not reading the reviews before opening an account online. I needed to open a completely online bank account to use for business while traveling. I picked the first of the google recommended banks, BBVA. everything in application said the account and and minimum amount used to fund account will be available in 2 to 3 days. I opened account and used my old debit card to ;move my money into the account right after I called to make sure that is i moved my entire account that it would be made available in the 2 to 3 days. That was on Friday it is now Wed evening and I'm told my money should be available tomorrow that would be one day short of a week . The issue is that my business is at a stand still until those funds arrive. this is costing me 1600 a day from today on. not to mention that that I need to go into a branch to deposit cash really defeats the purpose of having online banking. the Supposed atms available are for withdraw only. The customer service seems uncaring and less than helpful. Avoid this bank at all costs as the are not true to there word and will cost u money in the long run. To top it off they want to charge me to close the account!!
• SW

  Seandrae Wesley

  Sep 14, 2017
  1.0
  I'm posting on my grandson page. My name is Xanthia Hill. I have been banking with BBVA over a year now and I went into the branch on 9/7/17 to deposit a cashiers check. The check was somewhat large and a 7day hold was placed on the check. No problem. I was also told that they had to order the money and that it would be there when I came back in on the 14th. On the 14th I return to the bank my funds have cleared. Then the cashier informs me that it will be another 7days before I can get cash. Then the cheaply dressed manager walks up and informs me that she cancelled the money and that the cashier wasn't allowed to order that amount of cash. Then I'm told to wait they have to get the amount approved. The manager and the teller are disappearing making phone calls acting as if I'm a criminal! I stood there a entire hour just for her to finally say she got the approval to order the money! I told the manager I feel like she is being prejudice due to the color of my skin! I'm like why do I have to stand here and wait on approval of funds you could've called me today and told me no funds would be here today! I'm appalled at how they handled me! They acted as if we were in slavery says and that people of color can't have money! The manager needs sensitivity training she sucks at custom service! I plan on switching to another branch! I want absolutely nothing further to do with her!!!

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