PNC Bank

Reviews

• JL

  Joe Li

  Jan 5, 2026
  1.0
  Horrible. Don’t waste your time and money with this bank. They asked you to open account with them and there will be bonus for that. After a few months they will tell you that you do not meet their requirement. And they charge monthly fee. They do not deserve any of your time and money at all.
• JJ

  Jon Jiang

  Dec 29, 2025
  5.0
  Quan and Samira were simply amazing. Quan is very knowledgeable and follow up. I am expanding my banking relationship with PNC and will now only go to this branch for all related matters. I recommend Quan and Samira both getting a raise. Jon Jiang
• TN

  Tony Nguyen

  Dec 6, 2025
  5.0
  Not sure why there's so much hate here. I had an absolutely great experience at PNC over at Hamilton Ave. Customer service was top notch and they helped get me exactly what I needed. Shout out to Lauryn for the great and efficient service. I plan on transferring my assets from a big-name bank to here - better rates and better service. This was my first interaction with PNC, and they made a great impression. I'm a fan!
• CJ

  Cheri Jensen

  Nov 22, 2021
  1.0
  Really these folks are really a mess. I got a letter about a loan I don’t have. Now it’s my job to talk to the fraud department. Last week they called and said to call back, when I did they didn’t know any reason they would have called. DONT USE THIS BANK!!!!
• ZR

  Zachary Ross

  Mar 5, 2021
  1.0
  Customer Service is about as bad as it gets. It started with me calling a head of time to see if they can issue me a temporary debit card. They said yes and to just come in. The reason why i called a head of time is because I had to take a bus and walk part of they way, it would cost me money and time. I get there and the lady said they cannot issue a temporary card. Instead of her understanding it was a 1 hour journey for me to come there and say Sorry at the least. Instead she has the nerve to give me attitude for asking if she can ask one more person to double check. On top of that she said she was the manager. I hate this place, I just stick around because I don't get charged Monthly fees. But I am currently looking for a new bank.