Antioch Community Federal Credit Union

Reviews

• RJ

  Robert Johnson

  Aug 21, 2023
  1.0
  I come to the bank at 4:30 p.m. expecting you to be open because your website clearly says 5:00 p.m. closing time and your teller explains to me that you closed at 4:30 p.m. please correct your website very unprofessional
• CB

  Christine Bowman

  Oct 9, 2018
  5.0
  I've been a member here for almost 20 years and am very happy with my service. They know me when I walk in, and they've quickly helped me several times in the past when I was in a bind and needed some financing. I really appreciate my local credit union!
• SD

  Stephen Daniel

  Sep 5, 2017
  1.0
  Horrendous customer services! As a member of various banks, the service I experienced here was the worst I have ever encountered. The level of unprofessionalism from the rude and miserable worker who reluctantly tolerated my presence was made evident by her unwillingness to listen, her constant interruptions and her adamant persistence at a lack of eye contact, a dismissive tone and attitude, and her unwillingness to do her job as a teller and seek to illuminate her own ignorance with the knowledge befitting her profession. As the face of the credit union in question, her conduct stains the image of the institution and her lack of compassion and the abhorrent behavior expressed should influence any individual considering placing their finances at this business to strictly look elsewhere. A company that is blind to proper customer service and the value of kindness cannot be trusted to produce a business that will look out for your best interests, as clearly demonstrated by the in-person experience you will encounter here.
• LA

  L Sue Armstrong

  Apr 19, 2017
  5.0
  Our neighborhood bank that we love! After reading previous reviews, I think they must've been confused with another business. The tellers are warm and welcoming. Elise is our favorite! Not only are they friendly and kind, but they welcome our spoiled Golden Retriever with dog treats and lots of love. Antioch Community Credit Union is the best!!
• JL

  Jacqueline Long

  Apr 26, 2016
  1.0
  I am not a member there and glad I do not bank there. I just went and had a notary done and what a rude experience. Sorry, I chose Antioch Community Federal Credit Union. People should be happy where they work.