This profile is uncertified and using publicly sourced data
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Business Details
About
BankATM
More than half a century ago, we opened our doors at Cathay Bank to serve the growing Chinese American community in Los Angeles. Then, as now, we helped our customers put down new roots with loans to purchase homes. We supported their businesses, which continue to sustain generations. We worked with them to cultivate communities united by a shared drive to create and build lives in Southern California.
Over time, we have expanded along with our customers. Today, we’re a subsidiary of Cathay General Bancorp (Nasdaq: CATY). We have over 60 branches across the United States, a branch in Hong Kong, and three representative offices in Beijing, Shanghai and Taipei.
Location
Hours
Reviews
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Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.