This is not totally related to the branch, but this is the only way to leave a review and this is my branch. I have been with PNC for 15 years, since they were BBVA. I recently got a service charge on my savings account. 3 online chats, one phone call to customer service and one phone call to my actual branch and no one could tell me why. I got three different answers. One of them being that I needed to do an auto transfer every month, which I do. I decided if no one could tell me anything I would close the account. The person I talked to at my branch said I needed to come in or I could do it online. I am 30 mi away from the closest branch and I've been ill and I didn't want to go in. So I started online chaos. Three different chats over 30 minutes each and I got nowhere. They just kept sending me snippets of their scripts which had no relevance to what I was trying to do. One agent told me that she had a lot of chats and it was pretty well tough luck for me. On the 5th day I finally got a phone number and talked to someone with sense. Lovely person who took maybe 5 minutes to finally close the account. However, I had to wait on hold 20 minutes just to get to her. I never got any advance notice that PNC was going to charge a fee on my account, they just did it. My son also banks with them and got the same charges with no heads up. This was an incredibly frustrating experience. If I did not have my direct deposit going in there and so many things tied up in automatic payments I would also close my checking account and go somewhere else. I've been loyal for 15 years and I was treated so poorly. Definitely think about banking somewhere else. When you can't even get a straight answer about a $5 charge on your account, that does not bolster one's confidence. Train your people better, PNC!
TH
Terry H.
Oct 9, 2024
5.0
Many thanks to Scott Miller at PNC Bank on North La Cholla Boulevard. He helped me close my deceased Mother's accounts which was complicated by family living in three different states.
DD
Daughter Daughter
Aug 27, 2021
5.0
Love the Maps App. Always have love Compass, now BBVA, Let's see what this new ones going to hold. (Don't always like changes) 😊💖
What are the regular business hours of PNC Bank at 7645 N La Cholla Blvd, Tucson?
PNC Bank is open Monday through Friday from 9:00 AM to 5:00 PM and on Saturdays from 9:00 AM to 1:00 PM. The branch is closed on Sundays.
Does PNC Bank offer drive-through services at this location?
Yes, the PNC Bank branch at 7645 N La Cholla Blvd offers drive-through services during business hours Monday to Friday from 9:00 AM to 5:00 PM, and Saturdays from 9:00 AM to 1:00 PM.
What types of financial products can I expect at this PNC Bank location?
This PNC Bank offers a range of financial products including Checking, Savings, Online Banking, Bill Pay, Credit Cards, Auto Loans, Home Equity, Mortgage, and Investments.
Is this PNC Bank branch wheelchair accessible?
Yes, the branch has both wheelchair accessible entrances and parking to accommodate customers with mobility needs.
Can I schedule an appointment before visiting this PNC Bank branch?
Yes, you can schedule an appointment online via the PNC scheduling link provided on their website or app to conveniently book a visit.
What special services does PNC Bank offer at this Tucson location?
Special services at this branch include Saturday hours, ATM availability, cashiers’ checks, wire transfers, loans specialists, and acceptance of cash for non-customer checks.
Are there any nearby banks where I could access additional banking services?
Yes, BBVA Bank is nearby and offers banking services, providing options if you need alternative or complementary banking solutions.
What dining options are available near PNC Bank at Foothills Mall?
Nearby dining options include Fox & Hound Tucson sports bar, Craft Republic, Ni's Asian Bistro & Sushi Bar, Pizza Hut, Wendy's, Chipotle Mexican Grill, Baskin-Robbins, and Starbucks. These are great places to eat before or after your bank visit.
How can clients visiting PNC Bank benefit from nearby health and wellness services?
Nearby you will find services like Skinani medical spa, Grace Neuro Rehab physical therapy, Arizona Prosthodontics dental care, and several insurance agents and chiropractors, which might be convenient if you’re coordinating banking with healthcare appointments.
What digital resources does PNC Bank provide for customers who prefer online banking or mobile access?
PNC Bank offers mobile banking apps available for iOS and Android, allowing you to manage accounts, pay bills, and schedule appointments conveniently from your device.