PNC Bank

2.8
16 reviews
PNC Bank Logo. Brilliantly Boring Since 1865

About

BankATM
We’ll keep your money boring so your life doesn’t have to be. PNC Bank. Brilliantly Boring since 1865

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

PNC Bank
7645 N La Cholla Blvd, Tucson, AZ
85741, United States

Hours

Reviews

2.8
16 reviews
5 stars
6
4 stars
0
3 stars
1
2 stars
3
1 star
6
  • LL
    L
    Sep 3, 2025
    2.0
    This is not totally related to the branch, but this is the only way to leave a review and this is my branch. I have been with PNC for 15 years, since they were BBVA. I recently got a service charge on my savings account. 3 online chats, one phone call to customer service and one phone call to my actual branch and no one could tell me why. I got three different answers. One of them being that I needed to do an auto transfer every month, which I do. I decided if no one could tell me anything I would close the account. The person I talked to at my branch said I needed to come in or I could do it online. I am 30 mi away from the closest branch and I've been ill and I didn't want to go in. So I started online chaos. Three different chats over 30 minutes each and I got nowhere. They just kept sending me snippets of their scripts which had no relevance to what I was trying to do. One agent told me that she had a lot of chats and it was pretty well tough luck for me. On the 5th day I finally got a phone number and talked to someone with sense. Lovely person who took maybe 5 minutes to finally close the account. However, I had to wait on hold 20 minutes just to get to her. I never got any advance notice that PNC was going to charge a fee on my account, they just did it. My son also banks with them and got the same charges with no heads up. This was an incredibly frustrating experience. If I did not have my direct deposit going in there and so many things tied up in automatic payments I would also close my checking account and go somewhere else. I've been loyal for 15 years and I was treated so poorly. Definitely think about banking somewhere else. When you can't even get a straight answer about a $5 charge on your account, that does not bolster one's confidence. Train your people better, PNC!
  • TH
    Terry H.
    Oct 9, 2024
    5.0
    Many thanks to Scott Miller at PNC Bank on North La Cholla Boulevard. He helped me close my deceased Mother's accounts which was complicated by family living in three different states.
  • DD
    Daughter Daughter
    Aug 27, 2021
    5.0
    Love the Maps App. Always have love Compass, now BBVA, Let's see what this new ones going to hold. (Don't always like changes) 😊💖

Frequently Asked Questions About PNC Bank

What are the regular business hours of PNC Bank at 7645 N La Cholla Blvd, Tucson?

PNC Bank is open Monday through Friday from 9:00 AM to 5:00 PM and on Saturdays from 9:00 AM to 1:00 PM. The branch is closed on Sundays.

Does PNC Bank offer drive-through services at this location?

Yes, the PNC Bank branch at 7645 N La Cholla Blvd offers drive-through services during business hours Monday to Friday from 9:00 AM to 5:00 PM, and Saturdays from 9:00 AM to 1:00 PM.