This review is for the PNC location on Speedway, and more specifically, for Lucky, who assisted me with multiple transactions and was so phenomenal to work with. What an asset to this branch. I am grateful.
AM
Alejandra Martinez
May 28, 2020
There were issues with the activation of a new BBVA Business Card. The web address given to activate the card didn't exist, the number to activate kept saying invalid account, the 1-800 customer service supposedly activated it. However, it was declined twice trying to purchase. Alex at the Speedway location gave us excellent customer service, digging into the problem. It was never properly activated. Alex had them activate it.
The corporate customer service is a hot mess. Thankfully the local branches are very helpful.
Horrible managers, they will tell you one thing then do another don't go to this location. Broadway location is great.
Excellent service from personal banker Marilu.
JM
James Minkler
Jul 20, 2018
atm never works. SLOW WITH EVERYTHING!!