PNC Bank

3.0
19 reviews
PNC Bank Logo. Brilliantly Boring Since 1865

About

BankATM
We’ll keep your money boring so your life doesn’t have to be. PNC Bank. Brilliantly Boring since 1865

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

PNC Bank
19202 N R H Johnson Blvd, Sun City West, AZ
85375, United States

Hours

Reviews

3.0
19 reviews
5 stars
9
4 stars
0
3 stars
1
2 stars
0
1 star
9
  • RR
    Ryan
    3 days ago
    1.0
    Was set up with someone for a loan and then they set up 3 separate times to call and never called any of them and now doesn't even respond to emails.
  • SN
    S Nefz
    Jan 30, 2025
    5.0
    Always Good Customer Service
  • MS
    Mike Short
    Jan 28, 2022
    1.0
    Worst customer service ever! This bank charges for everything
  • DL
    David Lee
    Oct 27, 2021
    1.0
    PNC bought out and merged BBVA into their system. Total chaos. As a business we have been turned upside down. No access to a transaction list to download into our QuickBooks. Numerous hours, literally, spent on the phone on hold only to be disconnected. Local people don't know how to do the transition and cannot help us and they are overwhelmed and I cannot get an appointment for my branch manager because the only time she is available is during my work hours. Now the branch manager is great however the whole acquisition by PNC has been so chaotic that she cannot keep up with it. It's been two weeks and I still can't get my transactions downloaded because I cannot get through to a technical representative to show me how to get access. Some written information sent by another account representative said that PNC was to have sent me special access numbers for QuickBooks prior to the transition, however I received literally no written information for my business bank account. The worst bank transition I have ever seen in my 35 years of doing business. Additionally with this merger now there are charges from the bank that I never had to pay before. If this is a representation of how PNC operates for their customers than it won't be long before I bring my business elsewhere. Until I see different, I would not bank here. If it changes, I'd gladly upgrade my rating.
  • RB
    Richard Brown
    Jul 30, 2018
    1.0
    Poor customer service. Branch rep said they would contact me back, never did & avoided my calls.

Frequently Asked Questions About PNC Bank

What are the regular banking hours for PNC Bank in Sun City West?

PNC Bank in Sun City West is open Monday through Friday from 9:00 AM to 5:00 PM, and closed on weekends.

Does this PNC Bank location have a drive-through service?

Yes, the PNC Bank branch in Sun City West offers drive-through services Monday through Friday from 9:00 AM to 5:00 PM.