Was set up with someone for a loan and then they set up 3 separate times to call and never called any of them and now doesn't even respond to emails.
SN
S Nefz
Jan 30, 2025
5.0
Always Good Customer Service
MS
Mike Short
Jan 28, 2022
1.0
Worst customer service ever! This bank charges for everything
DL
David Lee
Oct 27, 2021
1.0
PNC bought out and merged BBVA into their system. Total chaos. As a business we have been turned upside down. No access to a transaction list to download into our QuickBooks. Numerous hours, literally, spent on the phone on hold only to be disconnected. Local people don't know how to do the transition and cannot help us and they are overwhelmed and I cannot get an appointment for my branch manager because the only time she is available is during my work hours. Now the branch manager is great however the whole acquisition by PNC has been so chaotic that she cannot keep up with it. It's been two weeks and I still can't get my transactions downloaded because I cannot get through to a technical representative to show me how to get access. Some written information sent by another account representative said that PNC was to have sent me special access numbers for QuickBooks prior to the transition, however I received literally no written information for my business bank account. The worst bank transition I have ever seen in my 35 years of doing business. Additionally with this merger now there are charges from the bank that I never had to pay before. If this is a representation of how PNC operates for their customers than it won't be long before I bring my business elsewhere. Until I see different, I would not bank here. If it changes, I'd gladly upgrade my rating.
RB
Richard Brown
Jul 30, 2018
1.0
Poor customer service. Branch rep said they would contact me back, never did & avoided my calls.
What are the regular banking hours for PNC Bank in Sun City West?
PNC Bank in Sun City West is open Monday through Friday from 9:00 AM to 5:00 PM, and closed on weekends.
Does this PNC Bank location have a drive-through service?
Yes, the PNC Bank branch in Sun City West offers drive-through services Monday through Friday from 9:00 AM to 5:00 PM.
What types of accounts and loans does PNC Bank offer at this location?
PNC Bank offers Checking, Savings, Credit Cards, Auto Loans, Home Equity, Mortgage, and Investments among other financial products.
Can I schedule an appointment with PNC Bank online?
Yes, you can schedule an appointment online using their scheduling link, which is accessible through their website or app.
What additional services are available at the PNC branch in Sun City West?
Services include Instant Debit Card Availability, Change Orders, Night Deposits, Medallion Services, Notary Services, Safe Deposit Boxes by appointment, ATM access, Cashier's Checks, Wire Transfers, and Handicapped Access.
Is the PNC Bank branch accessible for individuals with disabilities?
Yes, the branch has a wheelchair-accessible entrance and parking, and it is equipped with drive-through services for convenience.
What nearby financial institutions can I visit around PNC Bank for additional banking services?
Nearby financial institutions include BBVA Bank, FirstBank, 1STBANK, and Bank of America, providing various financial services and ATMs.
Are there local financial advisors near PNC Bank in Sun City West?
Yes, Edward Jones with advisors Don Price and Matt McNally, CFP®, are nearby offering financial advising services.
What nearby amenities can I visit before or after my banking at PNC?
You can visit Happy Hounds Grooming Salon for pet services, or grab a meal at Senor Taco and Subway, both located nearby.
Can you tell me about PNC Bank's mobile app availability?
PNC Bank offers the PNC Mobile Banking app available on both iOS via the Apple App Store and Android via Google Play Store for convenient banking on the go.