Foothills Bank

Reviews

• MM

  Maverick

  Mar 31, 2026
  1.0
  Both the Assistant Branch Manager and the Branch manager are bad people. One lied to me about a Business Line of Credit, instead applying for a high interest Credit Card that took four weeks to get a call from, only to find out that the BLC would have called me that day. When I called to complain to the Branch Manager about this and the Assistant, the Manager called me “rude” and hung up the phone. I didn’t call back nor go in person, I then get a call from her after her lunch break to inform me that they’ve terminated my two accounts with the bank. So let me get this straight. Assistant lies to a client. Client asks Branch Manager for clarity, Branch Manager calls the client names and hangs up on the client, immediately terminating the clients account before the client can escalate to a Regional Manager. Top notch.
• KT

  Kelly Turner

  Dec 16, 2025
  2.0
  We used Foothills Bank for our construction-to-permanent loan. The construction phase went smoothly for about a year, but our experience significantly declined when we decided to refinance our permanent loan. There was ongoing miscommunication between us, our loan consultant, and the title company. At one point, our loan consultant asked who our mortgage company was—even though we had been working with her for nearly two years. We were also told multiple times that we would not owe a mortgage payment in December, yet the December payment was still withdrawn from our bank account. At our title signing, we were unexpectedly told we needed to bring money, despite being assured by Foothills Bank that we owed nothing. Our paperwork also included a late fee, even though we had never missed a payment. We later learned the late fee was for December, even though the documents were printed in November—four days before the payment was even due and during a month we were told we owed nothing. Additionally, my husband’s name was misspelled on multiple documents during the signing, causing delays while paperwork had to be reprinted. Although the incorrect mortgage payment and late fee were reimbursed at closing, we were very disappointed to learn just two weeks later that Foothills Bank sold our loan to another company with extremely poor reviews. After all the confusion and disorganization we experienced, this was frustrating and discouraging. Based on our refinance experience, I would not recommend Foothills Bank for loans.
• BG

  Britt Garwick

  Jan 24, 2024
  5.0
  I love this bank! They are super helpful and very nice!
• MP

  Megan Plantenga

  Nov 17, 2023
  5.0
  Kelly, Jefferson , and Vanessa are always so amazing. I really am so pleased with Foothills bank and not just the customer service but the hospitality as well!!
• MK

  Morgan Kane

  Oct 27, 2023
  5.0
  Amazing place to do business! The girls are the best and can’t forget Jefferson

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