PNC Bank

Reviews

• LF

  LeRoy Ford

  Sep 1, 2025
  4.0
  I just opened an account, the friday before labor day,and already I'm frustrated. I see 2 year old posts explaining the same 1 star behavior. I deposited my entire paycheck, a check that draws on pnc bank. The branch manager set up my account when I presented the check, I told him I needed cash back. He just deposited the whole thing. When I asked about cash back , he referred me to a teller. The teller then told me I couldn't access my funds for 24 hrs. I told her it was a pnc check I deposited and demanded the check back so I could cash it. They refused, and the branch manager assured me I would br able to use the atm by just tapping my phone. I made him show me. The attempt failed, app said I needed an eligible account. He swore it was a known issue, and he said he would kick it upstairs and call me when it was sorted out. I can't wait to see him tomorrow. He deliberately lied. Of course I'm just a peon small depositor, so it's ok to just lie and let me swing in the breeze with no access to my money. Im glad I have to wait so I can cool off. Update: This situation was resolved to my satisfaction, They were quick to reach out and talk to me. Thanks PNC staff, that's more like it.
• PM

  Pine Market

  Jul 25, 2025
  1.0
  I have an account with this Branch, when i went to close my account due to monthly charges, the banker approach me to switch the account type were i dont get charge, i agreed , but they still charge on my account, so they are not committed to their service.
• BA

  Bark Academies

  Jul 17, 2023
  1.0
  Bank manager told me my funds for a deposited check would be available next day in person in the branch. They were not, and it cost me the ability to get groceries for my family. We went without necessities and the managers explanation was “it’s a computer generated decision because of the large amount of the check”. It was a $3000 check from my job and they treated me as if I was some scammer or some sort of lower class being that doesn’t have a right to money that was earned. I would not recommend anyone bank with this company.
• TK

  Tamlyn Kalal

  Jan 10, 2020
  5.0
  Thank you so much to Chandra for helping me through the home buying process. It can be a very stressful time for someone who has never done it before and she went above and beyond for me. Also thank you so much to Peggy who helped me get started with Chandra. You both were so great and would recommend you to anyone!!
• NS

  Nicole Steele

  Jan 21, 2015
  5.0
  good, always get help when needed

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