PNC Bank

Reviews

• TT

  Travis Terry

  Jul 30, 2025
  5.0
  Great staff, Love these guys!!!
• CB

  Coco B

  Jul 1, 2025
  1.0
  I went to this location this morning 7/1/25 (around 9A something, it had just opened) to cash a check and had the weirdest experience.. so I walked in and there’s a like person who greets right.. well he goes “good morning how can I help” I was like “good morning just here to cash a check” and he goes “can I see the check” which I thought was weird bc since when do they ask but like ok .. so I opened it from the envelope and he slightly chuckled and says “oh just $200” and I was like yea .. he looks at the check front and back and goes “do u even have $200 in your acct” I said “yea” and he goes “well (she) is busy (can’t remember her name maybe Gene?) but the other teller can help u once he’s done” .. like AS IF I DIDN’T HAVE EYES TO SEE ALL THIS AND AS IF I DON’T KNOW TO STAND IN LINE AND WAIT MY TURN like a normal person .. like duh what was the point of saying that..idk it was just weird and rubbed me the wrong way. Wasn’t necessarily what was said but the tone & how it was said. I only go to PNC occasionally bc my mom has an acct and I just needed to cash a check really quick but I won’t be back. Gave me the ick in a major way
• GW

  Gabriel Wilson

  Jan 17, 2023
  5.0
  Update: since this incident it was later reconciled and since the service has been great Sam and koze are amazing please keep them at the branch the customer service is amazing and great they truly care about their customers warm and welcoming thank you guys for being great even when I was a little upset all is well and has been thank you! I have been with PNC since the merge of bbva,I was a little weary of the transition going from A Smaller banking corp to a larger one, but I stuck it out. Everything was going fine until today. I went to cash a check and was told something that was not correct. Whether it had been a misunderstanding due to poor drive through or what have you, what I was ultimately told was not ok. I was told several times by several different worker’s customer service and branch locations that they make a portion of the check available for them to use for fees on the account (which there are none) then I will see what ever is left of the portion that would be available this evening/night. Then the rest tomorrow. Also In addition christina was very sure of what she was saying then became sarcastic when I brought it to her attention that this evening and tonight were two different things . As a long time customer of bbva/PNC I am not satisfied. If this was going to be the case i could’ve just went back to mainstream banking. They get one star because of the choosing to not even attempt to assist with the communication issue and also for the managements lack of customer service.
• CM

  Charlie M

  Jan 13, 2021
  1.0
  Everyone standing around talking personal with people in line waiting... Horrible bank. Bbva is going down hill fast... Beware....been with for many years and was never as bad as it is now. You are better off to Find another bank....been in line 14 minutes before got assistance... Sad...
• AB

  Ash Bailey

  Oct 12, 2018
  5.0
  Love coming to this location. Staff is friendly and welcoming! Don't mind making the drive to come to this location! Top notch customer service every time! Thank you!

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