Jacob and the teller that was a guy were absolutely great!!!! They helped me open a student account, but the girl worker Anisha was awful and should be fired she would not let me pull my money but when I went to the guy, teller I was able to pull it out with my two forms of ID. I don’t know why she has discrimination towards me, but it was very uncalled for her. She needs to find a different career and become more mature in these type of professions or she’s gonna cause this bank to lose customers.
SQ
Susie Q
Dec 21, 2025
5.0
This is my home bank! They're friendly and helpful. Every time I go in here I'm greeted with a smile & pleasantries. There is always a sweet treat available for you to have. I always grab one.
SS
Spooky
Nov 8, 2025
1.0
11/8 noon - Teller was openly flirting with my husband when he was there for a work/business transaction. Kept pushing him to open an account, even asking for his phone number.
KC
ken charbonneau
Aug 22, 2025
1.0
I just had a drive through experience at this branch that was completely contrary to my visits to other PNC branches. I don’t know if they are understaffed, mismanaged or early in training but efficient they weren’t! I arrived to make a simple deposit and could see in the window the teller busy with a customer inside. A few minutes later another employee came to the microphone and said the teller was with a client and I would be next.
After about 10 minutes of waiting (I checked the time) the second employee appeared again and asked for my patience. I think waiting 10 minutes is being patient so I asked if she was capable of handling the transaction She said she was also with a client, and I would have to wait, and she disappeared.
As we were talking, I saw the teller’s client leave. Yay! It would be my turn. But no, she helped the next person in line I pointed that out to A****a and she told me to wait. Acting like a frustrated Karen, I asked to speak with the manager. The manager never arrived
A****a said okay and disappeared again. After nearly 20 minutes waiting in 113 degrees, she returned and completed the transaction. She asked if I still wanted to speak to the manager. I was frustrated beyond my ability to be judicious and I declined.
I have had multiple business accounts and my personal banking at PNC for over a decade. Never have I experienced such a situation.
I see a 2.6 rating and I understand why.
KN
Kim Nickerson
May 21, 2024
5.0
I am happy to give this bank my business. Even though I'm not wealthy (yet 😉), Rita and Aaron treat me like a valued customer. And I've seen them and another bank employee do the same with others. Does it get busy at certain times requiring one to wait? Yes. (Just like at many places.). But once it's your turn, they take good care of you. Remember, kindness begets kindness. For me, this bank feels like the "neighborhood-type" bank I grew up with.
What are the regular business hours of PNC Bank at 1085 E Baseline Rd, Gilbert?
PNC Bank is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does PNC Bank offer drive-through banking services at this location?
Yes, the PNC Bank at 1085 E Baseline Rd has drive-through banking available from 9:00 AM to 5:00 PM Monday through Friday, and from 9:00 AM to 1:00 PM on Saturdays.
What types of banking products does PNC Bank provide?
PNC Bank offers a range of products including checking and savings accounts, online banking, bill pay, credit cards, auto loans, home equity, mortgage services, and investments.
What services are available at this PNC Bank branch?
Services at this branch include change orders, Saturday hours, ATM access, cashier’s checks, wire transfers, cash for non-customer checks, and loan specialist consultations.
Is the PNC Bank location wheelchair accessible?
Yes, this PNC Bank branch has a wheelchair accessible entrance and parking to accommodate customers with disabilities.
Can I schedule an appointment at PNC Bank online?
Yes, you can schedule an appointment online through the PNC website or Apple app scheduling link provided for this location.
What are some nearby dining options customers can visit before or after banking at PNC?
Nearby dining options include Jason's Deli, My Thai Bowl, Sub Zero Ice Cream, and Fox and Hound bar, providing a variety of meal and snack choices near the bank.
What retail stores are close to PNC Bank in Gilbert?
Customers can visit nearby retail stores such as Dressbarn, Old Navy, Kohl's, Sephora, Five Below, and Justice, all conveniently located close to PNC Bank.
Are there other banking options near PNC Bank at 1085 E Baseline Rd?
Yes, nearby banks include BBVA Bank and Alliance Bank of Arizona, offering alternative banking services in the vicinity of PNC Bank.
Does PNC Bank provide mobile apps for convenient banking?
Yes, PNC Bank offers mobile banking apps available on iOS and Android for easy access to account management and banking services.