PNC Bank

Reviews

• SS

  Spooky

  Nov 8, 2025
  1.0
  11/8 noon - Teller was openly flirting with my husband when he was there for a work/business transaction. Kept pushing him to open an account, even asking for his phone number.
• KC

  ken charbonneau

  Aug 22, 2025
  1.0
  I just had a drive through experience at this branch that was completely contrary to my visits to other PNC branches. I don’t know if they are understaffed, mismanaged or early in training but efficient they weren’t! I arrived to make a simple deposit and could see in the window the teller busy with a customer inside. A few minutes later another employee came to the microphone and said the teller was with a client and I would be next. After about 10 minutes of waiting (I checked the time) the second employee appeared again and asked for my patience. I think waiting 10 minutes is being patient so I asked if she was capable of handling the transaction She said she was also with a client, and I would have to wait, and she disappeared. As we were talking, I saw the teller’s client leave. Yay! It would be my turn. But no, she helped the next person in line I pointed that out to A****a and she told me to wait. Acting like a frustrated Karen, I asked to speak with the manager. The manager never arrived A****a said okay and disappeared again. After nearly 20 minutes waiting in 113 degrees, she returned and completed the transaction. She asked if I still wanted to speak to the manager. I was frustrated beyond my ability to be judicious and I declined. I have had multiple business accounts and my personal banking at PNC for over a decade. Never have I experienced such a situation. I see a 2.6 rating and I understand why.
• KN

  Kim Nickerson

  May 21, 2024
  5.0
  I am happy to give this bank my business. Even though I'm not wealthy (yet 😉), Rita and Aaron treat me like a valued customer. And I've seen them and another bank employee do the same with others. Does it get busy at certain times requiring one to wait? Yes. (Just like at many places.). But once it's your turn, they take good care of you. Remember, kindness begets kindness. For me, this bank feels like the "neighborhood-type" bank I grew up with.
• KD

  Keri Danjel

  Mar 23, 2018
  1.0
  Oh my after looking at the reviews I completely understand why this place sucks so bad. Go figure branch retail executive Krysten Wilman and Whitney can’t get it together. I came to this branch location, sat at the drive through until someone decided to start working and then after not telling anyone to deposit my check into what bank account again? Lol some red haired disrespectful employee told me that she couldn’t deposit my check for 5-7 days. Lol go figure. I guess she doesn’t want to work for 5days. So she said she was going to put a hold on my account and then when I logged into my account the funds were available so I transferred them to my savings so the funds were available they just didn’t want to make them valid for today. So instead they decided to put a charge on my bank account for repeated overdrafts for $1150 which is what the amount of my check was for. Lol this branch location is a joke and has been for while. I though bbva compass corporate invested customer service into this location to improve it but nothing has changed short of some signs being removed.

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