Fidelity has always operated as a true community bank, as almost all of our depositors are from our immediate area, and we know most of them personally. We have stayed true to this philosophy, and it has served the bank well over the years. Fidelity is stronger than ever, with five locations and assets just under $500 million. We are grateful for our Fidelity Family.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.