Located at 3914 Massard Rd, Fort Smith, AR 72903, the First Western Bank Fort Smith Branch is easily accessible just off Hwy 255, with ample curb-side and drive-thru parking for quick, convenient visits. Our experienced, community-focused team provides personalized personal and small-business banking—including checking, savings, loans, mortgages, and insurance—backed by secure online and mobile tools.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.