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First Western Bank - Fort Smith Branch

About

BankATMFinancial ConsultantFinancial PlannerInsurance AgencyInvestment BankMortgage Lender
Located at 3914 Massard Rd, Fort Smith, AR 72903, the First Western Bank Fort Smith Branch is easily accessible just off Hwy 255, with ample curb-side and drive-thru parking for quick, convenient visits. Our experienced, community-focused team provides personalized personal and small-business banking—including checking, savings, loans, mortgages, and insurance—backed by secure online and mobile tools.

Location

First Western Bank - Fort Smith Branch
3914 Massard Road, Fort Smith, AR
72903, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday9:00 AM - 12:00 PM
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.