PNC Bank

Reviews

• JK

  Jacob Keziah

  Apr 11, 2026
  1.0
  You have to have an account JUST to brake 100 dollars. I think that is stupid as hell for a national Bank, according to the clerk it's bank policy.bMost banks don't ask for an account
• BH

  brandon Heartsill

  Dec 26, 2025
  1.0
  A day or two before Christmas I received a check from my retirement that i had borrowed and the check was issued from PNC so I figured I would just cash it there instead of depositing it that way I would have the cash instead of waiting on the funds to clear. I went to cash it and they wouldn't cash it because they said they didnt have enough funds on hand to cash it. This check was 10000 so it wasnt like it was a massive amount. They said they only had 5000 on hand and that was for there customers and that I would have to make an appointment in order so they could get the money there. They then told me that they would charge me a 2.5 percent fee just for cashing the check even though its issued by them. INSANE
• SH

  Sarah Hall

  Jul 22, 2022
  3.0
  So I have been to this bank several times and I do online banking as well, so this is an accurate review over the course of months. I opened an acc in December 21' and had good experiences. Now it is July, and I went to change my name and the system wouldn't print an updated card with my new name, I was printed with the old one. So I have to go through every subscription and change the payment method. A week later the relationship banker I work with was supposed to give me a call back to confirm my appointment to get another card printed with my changed name, but she didn't. I missed that appt because I was sick. I try to go back through the PNC app to order another card and when it gets here, still the old name. And once again I have to go back to the branch to get another card. Finally get the new debit card and then I apply for my first credit card in person. I put down money for it since it was a secured card. Then the next week I hear back from the same associate on my voice-mail about my application. I call the number back to talk to her about it roughly 30 minutes after I missed her call. I call the branch, ask to be transferred to her, I'm told she is with a customer and she will call me back. She does not call me back and it being a Friday, I wasn't going to hear back from her until Monday. Then I still don't hear anything by Monday afternoon and I call and she is out Mon-Tue. I need to talk to someone, another relationship banker, that can talk to me about the application and where I go from here and the manager supposedly puts me in the chat for other employees to pick up and call me to discuss the details. No one picks up the chat to help me. Now it is Friday, and I'm told the original relationship banker I have been working with has left early for the day and when I am transferred to another banker, I get the voice-mail. So needless to say, I'm getting beyond tired of having to beg people to call me back and help me learn about where I need to proceed with a different card. I'm 20 yrs old and it is about time I develop credit, and this branch is honestly making it super difficult for me to figure out what to do next. The people are nice, but I'm disappointed it has taken me so long to find someone who is available and who wants to help me. If things get better, I will update my review*
• JM

  jeri martin

  Jan 29, 2022
  1.0
  . Devonte was very unprofessional and rude. I do not recommend this branch or this bank