Went by to cash my check this afternoon. The black lady behind the counter was rude because I didn’t have an account there with them. When I gave her my other forms of ID she insisted that she still would not help me. The company I work for has an account with them so it shouldn’t have been an issue. But the lack of professionalism and care by this lady left a horrible taste in my mouth! Has she been professional about the situation and showed a little bit of care, I probably would’ve opened up an account with this establishment, however, this clearly was not the case. I would have given these people a 0 star had this been an option.
DB
Danielle Bethune
Nov 25, 2025
5.0
The PNC bank in Pell City is remarkably one of the highlights for great service in Pell City. It’s a nice big establishment and the tellers are always smiling. If I’ve had a terrible morning and have to go to the bank someone is usually there opening the door. It’s little tinny things that make your day a little brighter.
CK
Chris K
Aug 28, 2025
1.0
Their only outdoor ATM is constantly down. Pick a different bank!
CL
Christie Landreth
May 4, 2024
2.0
The online system for your phone is always down and then it's always trying to get me to confirm after I already put my fingerprint in then I tried to deposit checks and it keeps on saying that it doesn't see it I'm on a dark surface just like it says and it never takes my checks can't run to the bank every time I need to make a transaction this is ridiculous stuff inside is nice
What are the drive-through hours at PNC Bank in Pell City?
The drive-through is open Monday to Friday from 9 AM to 5 PM, and closed on weekends.
What services are available at the PNC Bank branch on North Martin Street?
Services include WiFi, ATM access, change orders, Medallion and Notary Services by appointment, cashier’s checks, safe deposit boxes, wire transfers, handicap access, cashing non-customer checks, and loan specialists.
Can I schedule an appointment online with PNC Bank Pell City?
Yes, you can schedule an appointment online via their scheduling link provided on their website.
What products does PNC Bank in Pell City offer?
They offer checking and savings accounts, online banking, bill pay, credit cards, auto loans, home equity, mortgage, and investment services.
Does the PNC Bank Pell City branch have wheelchair accessibility?
Yes, the branch has wheelchair accessible entrances and parking.
What is the address and main phone number for PNC Bank Pell City?
The address is 308 Martin St N, Pell City, AL 35125. The main phone number is +1 205-338-2228.
Are there any bars or restaurants near PNC Bank Pell City where customers can dine after banking?
Yes, nearby you can visit Road House Lounge, Pell City Steak House, Butts To Go BBQ, and Pell City Texaco and BBQ for dining or relaxation after your visit to the bank.
Is there a UPS Access Point location near PNC Bank Pell City for convenient shipping?
Yes, the UPS Access Point location is close by, making it easy for customers to handle shipping or courier services alongside their banking needs.
What automotive services or gas stations are near PNC Bank in Pell City?
Nearby automotive-related places include Texaco Pell City and Texaco Station Pell City gas stations, as well as discount auto sales and Superior car dealer, convenient for vehicle fueling or purchases.
Are there any local schools or religious organizations near the PNC Bank branch in Pell City?
Yes, nearby educational facilities include First Baptist Kindergarten and Superior elementary school, and religious venues like Kingdom Hall of Jehovah's Witnesses, Pell City Church of Christ, and First Baptist Church.