Great people, will go above and beyond for their customers.
NA
Nichole Anderson
Dec 10, 2019
1.0
They hardly ever answer the phone and when they do answer they say nothing and hang up! When you go to the bank they are also very rude! If they had a button for negative 6 stars that's what I'd give them!
JL
Jason Lathan
Jun 18, 2018
1.0
I wouldn't say BBVA is the WORST bank (not the best either), but in my experience dealing with them this is DEFINITELY THEIR WORST BRANCH! We can't EVER get anyone to answer the phone there, and the tellers have that "I hate my job" attitude. I recently bought a $20k truck and had it financed through ANOTHER BANK bc I couldn't get ANYONE on the phone at BBVA. If you're looking for a bank where people don't mind DOING THEIR JOB, I suggest you either go to another branch or choose another bank entirely.