PNC Bank

Reviews

• VL

  Vicki Lundy

  Dec 1, 2025
  1.0
  Can’t get anyone to answer the phone at the branch.
• AC

  Anna Cox

  Apr 11, 2025
  1.0
  DO NOT BABK WITH PNC! My husband went to get change for smaller bills for his JOB. He leaves and finds out that they shorted his change by $40! He contacts the bank and they said he would have to wait until they counted their drawers. Then proceeded to tell him that they can’t give him the money because it’s HIS FAULT that he didn’t “verify” the money. EXCUSE ME?!?!? Aren’t you a BANK? Shouldn’t YOU do better at counting money (your JOB!) since you handle it ALL DAY, EVERY DAY?? That’s like saying to a customer at a food restaurant that didn’t receive an item they PAID FOR that should have “verified” that the item was with the order. This is the worst and worst most unprofessional bank! Now my husband owes his job $40 for something that was THE BANKS FAULT!
• KH

  Kenna Ho

  Nov 18, 2024
  2.0
  The slowest PNC bank ever, i wait in Drive Thur land for 15 mins. Going inside waiting for another 15 mins, only 2 people working up front and other just walking around. When my turn, the other lady left, no one switch with her and behind me there still like 5 people waiting.
• LG

  L T Guthrie

  May 6, 2022
  2.0
  Friday afternoon and only 2 tellers
• SM

  Scott Mcirvin

  Oct 5, 2014
  2.0
  Two tellers were available on a Friday during peek hours...one teller worked the drive thru while the second teller worked walk-in customers in the lobby. Sad part...two other PNC female employees were in one of the offices adjacent to the lobby exchanging stories on personal matters. Nine customers were in the lobby during this bottleneck service. The drive-thru teller made efforts to assist the lobby teller with lobby customers when no drive-thru customers required assistance. It was short-lived because of the increased influx of drive-thru customers arriving constantly. The two females chatting together in an adjacent office to the lobby should have made efforts to assist the single lobby teller when the number of customers standing in the lobby seemed to "crawl" in regards to being waited on. After twenty minutes, I had to make an appointment across town. Shortly after conducting business at the appointment, I chose to conduct my transaction at another PNC Bank. This branch had several tellers working the lobby which resulted in my completing my transactions in less than five minutes. Location, location, location played an important role on this day. PNC Bank managers should have assets readily available and the authority to adjust and relocate personnel to different branches whenever shortages occur in similar incidences.

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