Two tellers were available on a Friday during peek hours...one teller worked the drive thru while the second teller worked walk-in customers in the lobby. Sad part...two other PNC female employees were in one of the offices adjacent to the lobby exchanging stories on personal matters. Nine customers were in the lobby during this bottleneck service. The drive-thru teller made efforts to assist the lobby teller with lobby customers when no drive-thru customers required assistance. It was short-lived because of the increased influx of drive-thru customers arriving constantly. The two females chatting together in an adjacent office to the lobby should have made efforts to assist the single lobby teller when the number of customers standing in the lobby seemed to "crawl" in regards to being waited on. After twenty minutes, I had to make an appointment across town. Shortly after conducting business at the appointment, I chose to conduct my transaction at another PNC Bank. This branch had several tellers working the lobby which resulted in my completing my transactions in less than five minutes. Location, location, location played an important role on this day. PNC Bank managers should have assets readily available and the authority to adjust and relocate personnel to different branches whenever shortages occur in similar incidences.
What are the regular banking hours at PNC Bank in Mobile, AL?
PNC Bank in Mobile, AL is open Monday to Friday from 9:00 AM to 6:00 PM, Saturdays from 9:00 AM to 1:00 PM, and is closed on Sundays.
Does PNC Bank offer drive-through banking services?
Yes, PNC Bank offers drive-through banking services during its regular hours: Monday to Friday 9:00 AM to 6:00 PM and Saturday 9:00 AM to 1:00 PM.
Which financial products are available at PNC Bank?
PNC Bank offers checking, savings, credit cards, auto loans, home equity, mortgage, and investment services.
What services are available onsite at PNC Bank Mobile branch?
Services include instant debit card availability, WiFi, change orders, ATM, medallion and notary services by appointment, cashier’s checks, safe deposit boxes, wire transfers, and loans specialist support.
Is the PNC Bank branch in Mobile wheelchair accessible?
Yes, the branch has wheelchair accessible entrances and parking.
How can I schedule an appointment with PNC Bank?
You can schedule an appointment online via PNC's appointment scheduling link or using the PNC Mobile Banking app.
Where is PNC Bank located in Mobile, AL?
PNC Bank is located at 3920 Airport Blvd, Mobile, AL 36608.
Are there any nearby coffee shops where I can visit before or after my bank appointment?
Yes, there are Starbucks coffee shops near PNC Bank where you can enjoy coffee before or after your visit.
What nearby dining options are available near PNC Bank in Mobile?
Nearby dining options include IHOP for breakfast and brunch, Culver's for fast casual meals, Ruby Tuesday for burgers, and additional Starbucks locations.
Are there fitness centers near PNC Bank where I can work out?
Yes, the Omni Health and Fitness Center and Omni Health and Fitness are nearby gyms where you can work out.