We opened a business account here at the downtown PNC Bank with Mr. Andronicus Lowe a little over a year ago. We had applied for a business credit card after we opened the account, Mr. Lowe verbally said that he had made a mistake with the application process and it got denied. He assured us that he would work to get this resolved and take off of the records so its not a denial on the credit bureau's books.
After many many many follow ups with Mr. Lowe and several calls into customer support we have been met with horrible customer support. My phone calls don't get returned from Mr. Lowe, nor do my many many emails. It's currently been a year and we still have not gotten this resolved. I would assume a bank making an error and admitting it themselves that directly affects one of their customers would be a priority in getting resolved, apparently not.
I can assure you that there is absolutely better options than PNC bank for you personal and business needs. I would not recommend this bank and especially this branch.
JP
james packer
Nov 21, 2019
5.0
Never a long line
DT
Dean Trawick
Oct 7, 2019
5.0
Great bank; the people are great to help you!
HS
Haaziq Loftin Sr.
Jun 7, 2017
1.0
This bank has been closed for over a year now smh....
What are the operating hours of PNC Bank in Mobile, AL?
PNC Bank in Mobile, AL is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Where is the PNC Bank branch located in Mobile, Alabama?
The PNC Bank branch is located at 101 Dauphin St, Mobile, AL 36602.
What banking products and services does PNC Bank offer at this location?
PNC Bank offers checking, savings, online banking, bill pay, credit cards, auto loans, home equity, mortgage, and investment services.
Does the PNC Bank Mobile, AL branch provide wheelchair accessible entrance and parking?
Yes, the branch has wheelchair accessible entrance and parking available for customers.
Is it necessary to schedule an appointment to visit the PNC Bank branch in Mobile?
No, appointments are not required to visit the PNC Bank branch, but scheduling is available for your convenience.
How can I schedule an appointment with PNC Bank in Mobile?
You can schedule an appointment online through PNC's appointment setting page or mobile app.
What nearby places can I visit before or after banking at PNC Mobile, AL branch?
Nearby places include Cafe Royal for southern cuisine, Pizzeria Delphina for pizza, and Serda's Coffee Company for coffee and snacks.
Are there any notable landmarks close to PNC Bank in Mobile?
Yes, the Van Antwerp Building and the Pincus Building, both historical landmarks, are located near the PNC branch.
Which other financial and legal services are located near PNC Bank in Mobile?
Nearby financial and legal services include Renasant Bank, Warren Averett (financial services), Phelps Dunbar LLP, and Gulf South Disability Lawyers.
How can I contact the PNC Bank branch in Mobile for further inquiries?
You can reach PNC Bank in Mobile by calling their main phone number at +1 251-470-7460 or their toll-free number at +1 888-762-2265.
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