PNC Bank

Reviews

• PP

  Phyllis

  Oct 8, 2025
  1.0
  They tagged my account with fraud and closed my account, it took some time to get everything in my account Re-setup at a new bank and also check authenticity going into my account. My last check went into PNC (But it is closed) I liked to never got my money, they wanted to send it back instead of letting me withdraw it. They did let me withdraw it, but they made lots of mistakes and everything. They’ve done there at the branch two months later I got a letter from PNC Bank apologizing telling me after along with it was decided there was nothing going on with my account just cause I had told you, but it was a little too late anyways I don’t know what I’ll PNC Bank act like this, but the one Hartselle does…
• BP

  Brad N Puckett

  Dec 11, 2023
  5.0
  This PNC location is so much better on their friendliness and customer service than the 6th Avenue location in Decatur! That's refreshing in this day and age! 😁
• TT

  tori tillman

  Dec 1, 2023
  5.0
  I am so pleased with my visit at Hartselle PNC. I would like to give a shout out to Amy Bates, she helped me tremendously yesterday and didn’t just try to sell me a loan or credit card. She tried to HELP me! I actually do not use PNC for my normal banking, but after my interaction with Mrs.Bates I will be using PNC in the future and will be going to her for different needs other than just a basic checking account. I would also like to say the teller that greeted me was SUPER welcoming and even offered me water and seemed to genuinely care about my needs. I wished I would have gotten her name but I didnt Yes PNC is a chain but THIS PNC is amazing! They care and the management is clearly doing an amazing job at this location.
• JS

  Jennifer Stephenson

  Oct 5, 2016
  5.0
  Always Great customer service!

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