PNC Bank

3.0
25 reviews
PNC Bank Logo. Brilliantly Boring Since 1865

About

BankATM
We’ll keep your money boring so your life doesn’t have to be. PNC Bank. Brilliantly Boring since 1865

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

PNC Bank
1668 Montclair Rd, Birmingham, AL
35210, United States

Hours

Reviews

3.0
25 reviews
5 stars
10
4 stars
3
3 stars
0
2 stars
1
1 star
11
  • LC
    Lisa Clark
    Sep 30, 2025
    1.0
    Awful experience with banker . I wish I could give zero stars. Customer service should be paramount. Never tell a customer that you don’t have time or don’t know how to address their concerns. Instead take the time and find out!
  • MH
    Madeline Hopkins
    Aug 19, 2025
    1.0
    Picked up just to hang up on me
  • YC
    YOLANDA T. CRENSHAW
    Jul 2, 2025
    5.0
    PNC Crestwood, business specialist Tyler is the best! The location for me is not a convenient drive but is well worth it because of the level of excellence that I received from Tyler as a Business customer with one LLC and two non-profits. I have been with PNC for 50 years, my first checking account at 16 which explains the level of disappointment I had! The lack of customer service and professionalism I recieved from two other branches. The first branch manager stood me up for my first appointment, never followed up with me afterwards, lost all my important business documents and allowed his employee in training to fix his mistake only to find out my application was submitted under the incorrect business name. The second branch manager, I was passed to, redid my paper work but never returned any of my 4 phone calls and email nor did her Regional manager. I applied for a Business Credit Card on May 6 and finally got everything done by Tyler 6/18. Tyler not only with his professionalism, and excellent work ethic, went above and beyond with his compassion and reassurance that he was going to help me. That DID IT FOR ME, because I believed him. My experience was a stressful process, but it was how Tyler made me feel safe to resolve my issues as a female business owner! It’s the integrity to return my calls, FOLLOW UP and address any concerns that I have. I can truly say that he restored my confidence with PNC and I will be going to him for all of my future business needs. Tyler your manager should be proud because you represented the brand of PNC that I was initially expecting! Thank you, Tyler you rock
  • CB
    Chiquita Blair
    May 5, 2025
    5.0
    I've never had a problem here excellent customer service
  • TM
    Tommy Morris
    Jul 16, 2020
    5.0
    First time dealing with this branch specifically but Joyce is a sweetheart and because of her I changed my primary banking location.

Frequently Asked Questions About PNC Bank

What are the operating hours of PNC Bank at 1668 Montclair Rd?

PNC Bank at 1668 Montclair Rd is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.

Does PNC Bank offer drive-through services?

Yes, PNC Bank provides drive-through services Monday to Friday from 9:00 AM to 5:00 PM.