Great people so far! Good above and beyond my expectations
CW
Cole Walker
Mar 7, 2019
1.0
Im only leaving one star because I cant leave zero. Had overdrafts that were charged multiple times on the banks fault. Was told this, they apologized and fixed it. One month later the same thing happens but with 4 overdraft fees. I call and I am rudely told there is nothing I can do and I fix the negative balance. The woman I spoke to was beyond rude and left me in a bitter mood. I check again today and the same charges are overdrafted again for a total of 6 overdraft fees on two individual charges. I will gladly be going tomorrow to clear out my account and go to regions along with the rest of my family. I hope you guys are proud of pushing away 4 piggy banks through your own staffs lack of empathy. I urge everyone not to bank with these people and take your business elsewhere because obviously they DO NOT care about your money.
DC
Doug C
Sep 25, 2018
1.0
Outsourced customer service which is awful and provide no answers or help. Sent them a check to payoff my car two weeks ago and it still hasn't been applied to my balance, and yet my loan just sits there, collecting interest. Every time I try to call I either get the runaround of no answers or they try to make this my fault for them losing my loan check. I have checked today to see when that check has cleared so I can go ahead and seek legal advice. Horrible horrible bank with even worse customer service.
***update***
would give 0 stars if an option. Went round and round with the CS located God knows where. Finally got through to an actual branch location and explained my issue to the rep who interrupted me and transferred me to to the offshore CS reps again. Worst customer service ever.
CW
Colette Weekley
Jun 11, 2016
1.0
Homophobic bank staff called police on pride parade participants who mistakenly parked in the lot. Awful.
What are the regular business hours of PNC Bank in Birmingham, AL?
PNC Bank in Birmingham is open Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends.
Where is PNC Bank located in Birmingham, Alabama?
PNC Bank is located at 707 Richard Arrington Jr Blvd S, Suite 108, Birmingham, AL 35233.
Does PNC Bank in Birmingham require appointments for banking services?
No, appointments are not required to access services at this PNC Bank location.
Which banking products does PNC Bank offer at this Birmingham location?
PNC Bank offers checking, savings, online banking, bill pay, credit cards, auto loans, home equity, mortgage, and investment products.
Is the PNC Bank branch in Birmingham accessible for wheelchair users?
Yes, this PNC Bank location has wheelchair accessible entrance and parking.
Does PNC Bank in Birmingham provide onsite banking services or drive-through options?
This PNC Bank location offers onsite services but does not have a drive-through.
Are there any nearby restaurants near PNC Bank where I can eat after my banking appointment?
Near PNC Bank, you can find various restaurants such as Rocky's Pizza & Italian Foods, Yummefy Asian Restaurant, B&W Philly Steaks and Seafood, and Smoothie King for a variety of meal options.
What nearby amenities can customers visit around PNC Bank at 707 Richard Arrington Jr Blvd S?
Customers near PNC Bank can also visit Club Pilates for fitness, The Waites historical building, and Goodyear Auto Service for vehicle needs.
Is there an ATM near PNC Bank at this location?
Yes, there are PNC ATMs nearby to conveniently access your accounts and cash.
How can I schedule an appointment with PNC Bank, and are there online tools available?
You can conveniently schedule an appointment online via PNC's appointment scheduling page or use the PNC Mobile Banking App available on iOS and Android.