Mt. McKinley Bank is the oldest and largest local financial institution in Fairbanks. For 60 years we have provided millions of dollars in residential mortgage financing offering in-house loans and local servicing in our effort to provide the best possible customer service. Today, our goals as a mutual bank are the same as they were in 1965: to pay our customers the highest possible return on their deposit investments and to provide lending and banking services at the lowest possible cost.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.