For residents who cherish their independence but also need assistance with daily activities, Our House Senior Living in Wisconsin Dells is the optimal lifestyle choice for assisted care. We provide a comfortable, caring and family-like atmosphere with three home-cooked meals a day (plus snacks), a robust activities calendar, medication management, regular housekeeping and all linen services. Our specially-trained 24-hour staff ensures that our residents receive the warm, personalized attention they deserve. Also, we can accommodate a short term or respite stay if we have openings.
Location
Our House Senior Living - Wisconsin Dells Assisted Care
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.