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Our House Senior Living - Wausau Assisted Care

About

Assisted Living Facility
For residents who cherish their independence but also need assistance with daily activities, Our House Senior Living in Wausau is the optimal lifestyle choice for assisted care. We provide a comfortable, caring and family-like atmosphere with three home-cooked meals a day (plus snacks), a robust activities calendar, medication management, regular housekeeping and all linen services. Our specially-trained 24-hour staff ensures that our residents receive the warm, personalized attention they deserve. We also welcome a short-term or respite stay, based on current availability.

Location

Our House Senior Living - Wausau Assisted Care
210 W Campus Dr, Wausau, WI
54401, United States

Hours

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.