Wellington Place at Whiting

Reviews

• DL

  Daniel L

  Feb 5, 2024
  5.0
  My mother has been a resident at Wellington Place for 5 months, and I have many good things to say about this experience. The residence is very cozy, clean, and homey. I have found the staff always friendly, caring, and accommodating, including during mealtime. The food is very good! It's like one big family here, and I have come to know almost everyone by name. I'm confident that Wellington Place is the best place facility for my mother, at this time in her life. Thank you. I was in town visiting every day for the past week and I stand by everything I said 2 months ago and I want to add 3 things that impressed me. Catheter care: I observed staff coming in every day after lunch and emptying and recording the output. On two evenings, staff correctly resolved issues regarding whether the catheter was working or not. The first time they determined that the catheter wasn't functioning correctly and promptly had it changed. The second time, the catheter was functioning, while my mom thought it wasn't. Staff thought it was due to a cramp and they correctly assessed the situation again. Secondly, I was impressed on how well they handled a power outage on 4-11 in the evening around resident bedtime. I was there earlier that day when they had a fire drill. They also reviewed tornado procedures at that time. Thinking they might be without lights as I was staying just a few blocks away, I was sure I didn't need to come in because they showed much competence in the drills and also in the interactions we've had. The next day when at my mom's table, residents appeared unphased by the emergency. They said staff communicated and instructed them. One woman nonchalantly got out a flashlight and continued reading until power returned. Thirdly, when my mom asked to be taken for a walk after dinner, the aides assisted with that right away. It takes two aides. The aides were enthusiastic and cheered her on to walk with youthful vigor that my mom is apparently quite responsive to. I am grateful to Wellington for helping restore my Mom's health. She is able to walk again after a fall that immobilized her for weeks. It is a place my family has convened and reunited.
• BS

  Bruce Sroda

  Mar 27, 2021
  5.0
  I wake every day thinking of Mom and how lucky she is to be at Wellington Place. Thank you for making Mom's transition from our home to yours seamless. It's evident that Mom is happy living at Wellington and we have the entire staff to thank for this. Everyone is so attentive and caring. Kristan, you are the perfect Administrator. You manage all the book work and staff AND still find time to engage with Mom and the other residents. Dawn, you fit the title of Care Coordinator to a tee. You make sure Mom has everything she needs to keep her safe and healthy and you sincerely care about your residents. Joey, you get a big applause for creating activities that Mom and the other residents enjoy doing together. To all the Assistants, we think you are wonderful at what you do and you all seem to genuinely enjoy working at Wellington Place. It's nice to see everyone working together to make Mom feel at home. Bruce & Nannette