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Business Details
About
Assisted Living Facility
Hearten Houses II, part of Eagle Crest Communities, offers a truly unique, home-like environment for individuals with dementia who require 24-hour supervision but do not need skilled nursing care. Nestled in a beautiful wooded area along the Mississippi River in La Crosse, near Gundersen Health System, our Hearten House model, introduced in 1990, set the standard for dementia care. Our community features dementia-specific certified staff and therapeutic programs tailored to the unique needs of each resident, focusing on dignity, independence, and well-being. We provide a supportive environment that brings purpose, pleasure, and peace to every individual.
Location
Hours
Monday8:00 AM - 4:30 PM
Tuesday8:00 AM - 4:30 PM
Wednesday8:00 AM - 4:30 PM
Thursday8:00 AM - 4:30 PM
Friday8:00 AM - 4:30 PM
Saturday8:00 AM - 4:30 PM
Sunday8:00 AM - 4:30 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.