Cass Street Assisted Living is nestled in one of La Crosse’s most picturesque neighborhoods, surrounded by historic landmarks, offering a peaceful and welcoming environment. Since opening in 1956, we’ve been dedicated to providing premier Assisted Living services that promote independence, comfort, and dignity. Whether it's enjoying our beautiful outdoor garden and gazebo, relaxing in our sunroom overlooking the historic neighborhood, or participating in enriching activities, Cass Street Assisted Living is a place where residents truly feel at home.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.