Our beautiful Memory Care residence in Janesville provides dignified, quality care for seniors who can no longer live alone because of dementia and other forms of memory loss. Our programs are designed to help those with cognitive needs providing a safe, nurturing and secure home environment. We provide 24-hour staff, medication management, three healthy meals a day (plus snacks) and provide the necessary help with dressing, grooming, and bathing. Also, we can accommodate a short term or respite stay if we have openings.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.