Avalon Care Center at Northpointe offers both short-term and long-term placement for patients recovering from either an accident or injury requiring skilled nursing and/or skilled therapy care. We offer a 20 bed sub-acute unit with a committed team of nursing and physical, occupational and speech therapy professionals. We have a dedicated Medical Director and supporting medical staff that provides medical supervision and assessments at bedside. This dedication provides the patient with a continued focus on recovery and well-being while at Avalon Care Center. We provide the care and services necessary to help the patient make a successful transition home.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.