Truewood by Merrill, First Hill

Reviews

• SR

  Shane Ristine

  Apr 12, 2026
  5.0
  My dad moved in at the end of May and all is going well. From the first tour with the manager, Patrick, and the second tour with Andrew, both of them offered us a warm reception and valuable information. On move-in day everybody on the staff came to my dad and welcomed him. It felt really nice. Such a difficult time for him, so the friendly environment made a difference. Now that we’re a few weeks, he’s happy with his apartment and really enjoys the dining room and food. We’ve been pleased with all the services as we visit several times a week and it’s always seemed very active and upbeat. I’m happy we chose this home.
• AA

  Alex

  Mar 12, 2026
  1.0
  Nothing but problems since moving my parents here. More to follow soon. DO NOT send your loved ones here if you truly care about them.
• MS

  Mark Smith

  Feb 25, 2026
  5.0
  Very clean and spacious public areas. Excellent attention to my vegetarian principles. Extremely friendly staff. Super neighborhood if you like First Hill/Capitol Hill as much as I do.
• BC

  Bernard Corday

  Feb 2, 2026
  5.0
  My 99 Year Old Mom and I were looking for an Ideal community and Found it in Truewood by Merrill Gardens in First Hill Seattle. Many of the staff members have worked there 10+ years. Mom is treated warmly and with respect. Her Studio is Bright and full of light from large windows facing east. With advanced care she is well taken care of which is a great comfort for me and my Family. I would rate it 5 stars for Cleanliness, overall ambience, attentive staff and delicious dining. There are numerous activities whether stationary or active. And live Music on Thursdays and Fridays, their version of happy hour. It’s a well rounded place. I highly recommend to all families looking to place their loved ones in a safe, enriching environment.
• LC

  Lilly C

  Dec 20, 2025
  1.0
  I wanted to take some time before writing this review. I toured the building back in September and initially tried to let my experience go, but it continued to bother me for months, which is why I feel compelled to share it now. During my visit, someone kindly showed me around the building while I was looking into housing options for my mother and father. The staff were pleasant, and I genuinely feel for them having to work in such difficult conditions. Unfortunately, the building itself was extremely uncomfortable. There appears to be little to no insulation, and the temperature inside was overwhelming. I mentioned this during the tour and was shocked to learn that the building has no air conditioning at all. This was very concerning, especially when considering the well-being of my parents. As I was making this decision on their behalf, the lack of air conditioning ultimately became the deciding factor for not moving them in. While there is an option to rent a portable air conditioner, the additional monthly cost felt petty and like nickel-and-diming residents for basic comfort. For a building like this, that is unacceptable. I hope management takes this feedback seriously and considers making necessary improvements for both residents and staff. Cogir Queen Anne It is!