Lakewood Family YMCA

4.4
1122 reviews
Lakewood Family YMCA Front Entrace

About

Non-Profit OrganizationSwimming LessonsSwimming FacilityGymAfter School ProgramDay Care CenterYouth OrganizationCommunity CenterFitness CenterFitness Classes
Discover Community, Wellness, And Connection At Your Local Y With $0 Join Fee. Join Now And Pay $0 To Get Started. Offer Ends January 15. Sign Up Today. We offer programs and services to enable youth to realize their potential, help adults commit to a healthy lifestyle, and connect older adults to a community. As a charity, the Y gives back over $14 million a year in financial assistance and subsidized programs to make sure that everyone can access life-changing programs at the Y.

Location

Lakewood Family YMCA
9715 Lakewood Dr SW, Lakewood, WA
98499, United States

Hours

Reviews

4.4
1,015 reviews
5 stars
698
4 stars
166
3 stars
65
2 stars
21
1 star
65

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and going above and beyond in their duties.

Cleanliness

The facility is frequently noted for being clean and well-maintained, contributing to a positive experience.

Customer Service Issues

Several reviews highlighted issues with customer service, particularly regarding registration and communication, leading to frustration among members.

Youth Programs

The YMCA offers a variety of youth programs that are well-received, although some concerns were raised about the experience level of staff leading these programs.

Facility Management

Customers expressed dissatisfaction with management's responsiveness and organization, particularly regarding membership inquiries and facility updates.
  • AJ
    Amber Jones
    1 day ago
    5.0
    This place a wonderful I love the connections I've made here. This place is fun and very inviting.
  • RB
    Rene' Barron
    Dec 30, 2025
    5.0
    A great place to work out, staff are very friendly and they keep the place very clean.
  • EN
    Ellie Nice
    Dec 27, 2025
    1.0
    All members!Today is 12/27 around at 2pm the cleaning lady on first floor ladies shower area on first floor used a swimsuit water extractor for her a floor mop ,I can’t believe it how she hates members to do that .She didn’t get instructions how to clean or anything else ?All ladies use for swimsuit which one you do wear on them and this a tall in green shirt lady used for a floor mop .Why she can just hang her mop ,why she has to use it for common clean swimming suits using spots ?Administration must take care about this accident.
  • MT
    Mark Terekhin
    Dec 5, 2025
    1.0
    I wanted to get a membership, so I wanted to call with a couple questions. Nobody would ever pick up the phone, apparently they're always "unavailable" and tell me to leave a message. Since I can't even talk to a person I'm taking my business elsewhere.
  • EL
    Esther Larson
    Dec 2, 2025
    5.0
    I want to give a big shout-out to Jimi for their excellent customer service. I had frozen my membership due to a sudden military-related move and didn’t realize I was still being charged—first $10/month and then the full $57/month after the freeze period ended. About six months later, I noticed I had been charged over $300 for a membership I wasn’t using. As a military spouse, constant changes make situations like this especially stressful, and losing that amount of money was tough. Jimi was incredibly understanding, responded quickly, and helped resolve the issue right away. Many companies wouldn’t have refunded it, but Jimi made the process simple and fair. Their support genuinely restored my confidence in the integrity of the YMCA and how they treat their members. Thank you, Jimi!

Frequently Asked Questions About Lakewood Family YMCA

What is the address of Lakewood Family YMCA?

Lakewood Family YMCA is located at 9715 Lakewood Dr SW, Lakewood, WA 98499, USA.

What are the regular operating hours of the Lakewood Family YMCA?

The YMCA is open Monday to Friday from 5:00 AM to 9:30 PM, Saturdays from 7:00 AM to 6:00 PM, and Sundays from 8:00 AM to 4:00 PM.