Revel Lacey is a new brand of independent living community, located in Lacey, Washington, surrounded by lakes and parks, miles of trails, and a 3,700-acre wildlife refuge. Revel offers resort-style services, including a 24-hour concierge, housekeeping, maintenance, and complimentary transportation. Explore your passions with Revel Living, our lifestyle culture that provides countless opportunities to learn and grow. Gather with new friends for a made-from-scratch meal at Ovation, our modern-American restaurant, or enjoy a signature cocktail in The Social Club, our spirited pub. When it’s time to settle in, our stylish apartment homes feature modern finishes like plank flooring, oversized windows, gourmet kitchens, and washers and dryers.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.