This profile is uncertified and using publicly sourced data
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Business Details
About
Assisted Living FacilityRetirement Community
Mirror Lake Village specializes in independent living, assisted living, memory care, and respite care for older adults in Federal Way, WA. We provide superior care in a familial and nurturing environment where love and respect abound. Our team members cultivate true relationships with our residents, deliberately creating a supportive community atmosphere that is more than just a place to live - its home.
Location
Mirror Lake Village Senior Living Community
31000 9th Pl SW, Federal Way, WA
98023, United States
Hours
Reviews
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Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.