Our Story
Avalon Care Center – Federal Way is the region’s premier skilled nursing facility specializing in short-term rehabilitation. We are conveniently located along the corridor of one of the largest collections of healthcare resources in the Western United States. Our care team is led by a dedicated on-site physician and nurse practitioner in close collaboration with nurses, therapists and other care experts.
Our approach puts people first and is founded on the principles that recognize the worth of every individual. Our heart for healing is built on the idea that caring and compassion can work hand in hand and that it’s ok to laugh and have fun along the way.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.