The Way Station Health & Hygiene Center offers hygiene services, walk-in medical, behavioral health & substance use disorder (SUD) counseling and case management services to people experiencing homelessness. Hours for individual services are as follows:
Hygiene Services: Monday-Friday 7am-3pm
Last call showers: 1:30pm
Last call laundry: 1:00pm
Last call restrooms: 3:00pm
Walk-in Medical Care: Tuesday-Friday 8am-12pm
Behavioral Health and SUD Counseling: Monday-Friday 8am-3pm
Case Management Services: Monday-Friday 7am-3pm
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.