Many customers praised the staff for being friendly, helpful, and accommodating, creating a welcoming atmosphere.
Dress Selection
The shop offers a wide variety of beautiful dresses, with many customers expressing satisfaction with the quality and selection available.
Alterations
While some customers had positive experiences with alterations, there were several complaints about poor quality and miscommunication regarding alteration services.
Mixed Experiences
Feedback varied significantly, with some customers reporting exceptional experiences while others described unprofessional behavior and negative interactions.
Pricing Concerns
Several reviews mentioned issues with pricing transparency and dissatisfaction with perceived overcharging for dresses and alterations.
CH
Carmen Huang
Dec 14, 2025
5.0
It's currently the off season for dress shopping so they're usually closed on Sundays, but I called ahead and Diana and Houda opened the store specifically for me so that I could come in for wedding dress shopping since Sunday was the only day I could go in with my girls. Both ladies were super sweet, friendly and helpful when it came to picking out dresses for me to try on. I went in with no clue on what style of dress I wanted but they found me the perfect dress and I said yes to the dress!!
RO
Rachel Owens
Nov 28, 2025
5.0
I had a wonderful experience with this wonderful team. They knew me better than I did! When I hesitated on trying something on they pushed me to try something different and I absolutely fell in love with it and couldn’t believe how good it looked! They know what will work for you. I highly recommend them!!!
SJ
Stephanie Jin
Nov 10, 2025
5.0
Absolutely love their collection, tailored to my height with stunning designs and details. And the dress has pockets!
D3
Dovestar 33
Oct 25, 2025
5.0
Very hard working and extremely helpful. Did absolutely everything they could to help us. Highly recommended!
FF
fia
Sep 29, 2025
5.0
dresses were so gorgeous and everyone was so sweet and so helpful!! i would recommend to anyone who is looking for a stunning gown and needs help choosing! they are very accommodating to budget and timing and also offer alterations as well which is super nice!