Since 1964, we have been serving Prince William County families the same way we would want our family to be served. We help you create the most personal life celebration, and we handle every detail from start to finish. You can also count on us to always follow the highest ethical merits and conduct our work with honesty and integrity, making Mountcastle the standard by which all others are measured. Each family who attends a service can see and feel the Mountcastle difference.
At Mountcastle Turch, we know the details matter to you. That’s why they mean everything to us. Our strict attention to detail allows us to be the only funeral home in our community that offers both a “No Hidden Fees” guarantee, as well as a satisfaction guarantee.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.