First Colonial Inn is a gracious and welcoming senior living community in the Hilltop area of Virginia Beach, Virginia. Nestled on six wooded acres, our community blends the charm of a country inn with the elegance of a cruise ship, creating a warm and inviting environment where residents form lasting friendships and enjoy vibrant social connections. Thoughtfully designed spaces, engaging programs, and attentive associates ensure every day is meaningful and fulfilling. Offering Independent Living, Assisted Living, and Memory Care, First Colonial Inn is a Kisco Lifestyle Community that provides exceptional care, enriching amenities, and a true sense of belonging.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.